Alen Kwong
2055 Leimert Blvd l Oakland, CA 94602 l 510-213-3983 l alenkwong@gmail.com


Key Skills

Staff Development & Training
Field Service Management
Report & Document Preparation
Policies & Procedures Manuals

Meeting & Event Planning
Copy & Content Editing
Web Marketing and Production
Database Administration
Collateral Material Design
4-Color Print Services
Adobe Photoshop
Adobe InDesign
Adobe Lightroom
Microsoft Office Suite

Google Apps & Sites


Experience

HARRELL SERVICES, Benicia, CA
2004 to Present

Fields Operations Manager, 2007 to present
Lead Photographer, 2005 to 2007
Photo Lab Specialist, 2004 to 2005

Event Management
- Prepare training documents on company operations, procedures, and policies
- Train new and existing team members
- Review location planning for photography equipment set-up
- Manage on-site personnel as crew lead in fast-paced environments

Administrative
- Manage calendars for projects and personnel (Google Sites, Docs, Microsoft Office Suite)
- Maintain information systems with online and offline tools
- Create sales reports to analyze product purchasing patterns (Microsoft Excel)
- Schedule personnel for assignments and equipment transportation
- Serves as a liaison to school administrator and school district board members
- Handle confidential information and facilitated business-to-business communication

Marketing
- Build and manage company's social media outlets, Facebook, Twitter, YouTube
- Develop and execute business-to-consumer sales collateral
- Strategic floor setups for sales displays

Photo-Production and Graphic Designer
- Green-Screen/Chroma Key editing
- Image editing, color balance (Adobe Photoshop, Adobe Lightroom)
- Document editing (Adobe Indesign, Adobe Acrobat)
- Graphic Design
- Image retouching
- 4-color printing in a printing press environment
- Chemical lab printing

Results:
Developed and assisted in implementing policies and procedures currently used to track field operations that reduced inaccuracies and strengthen accountability on staff personnel.

Researched and purchased B2B internet services and products that created new revenue streams.

Created and executed strategic marketing plans that developed and maintained client relationships in social media platforms.

 

GEORGE STREET PHOTO & VIDEO, Chicago, IL
2012 to Present

Lead Photographer, 2013 to present
Associate Photographer, 2012 to 2013

 - Function as a lead photographer for weddings and event photography
- Collaborate with associate photographers and videographers as a team to complete wedding assignments

 

FEDEX CORPORATION, Oakland, CA
2002 to 2004

Checker Sorter

 - Loaded and unloaded packages quickly and efficiently off aircraft containers
- Safely handled overweight, dangerous, fragile, and hazardous packages
- Processed and prepared packages for scanning and sorting for delivery

Results:
Recipient of the Bravo Zulu Award for recognition of outstanding performance beyond normal job expectations, March 2004
 


Education

California State University East Bay, Hayward, CA
2007

Bachelor of Arts - Mass Communications


Additional Information

EUROSUNDAY.NET, East Bay, CA
2008 to 2013

Regional Event Host/Organizer

Serves as the regional organizer that reports to the COO and CEO, coordinate monthly events that showcases European marquee automotives and motorcycles from private owners. Assist in online promotions to increase memberships and brand awareness.

 

MYNESSA.COM, Oakland, CA
2002 to Present
Owner/Sole Proprietor of Mynessa Photography

Regional photographer specializing in wedding, commercial, sports, and event photography.